Customer service
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs

I read another complaint that echoes a bit of my thoughts about how these case workers get paid yet whenever there's a screw up they say it's not our fault, it's an automated system that generates all the divisions actions. A holiday will hit and my support will get sent a day late and I get late notices and threats because of the banks.

My payroll screws up and I get turned into collections. Every time they say they have nothing to do with it, it's the system.

Then why do they have jobs getting paid by tax payers. I should probably be careful, they'll start making us, who are forced to use them, to pay their salaries to sit around letting an automated system do everything.

Product or Service Mentioned: New York State Child Support Enforcement Customer Care.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Jan 23.
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